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FAQs




Incoterms: What are they and why are they so important?

INCOTERMS (current version 2000) are a set of internationally 
recognised trade terms which determine the delivery responsibilities 
of the seller and the acceptance obligations of the buyer. 
	
The most commonly used are:- Ex Works, FOB (Free on Board), FCA 
(Free Carrier Agent), CFR (Carriage and Freight), CPT (Carriage Paid 
To (named point), CIF (Cost, Insurance and Freight), CIP (Carriage 
and Insurance Paid to (named point)).  

Correct use of incoterms is essential to avoid misunderstandings and 
they will afford good protection in the event of disputes.
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Can I assume my goods are fully covered for Insurance
when I entrust them to a Freight Forwarder?

No!  Most Freight Forwarders, unless they specifically advise you 
otherwise, trade under limited liability conditions. This is the 
case with most other elements in the Supply Chain, e.g. hauliers, 
warehouses, ports, terminals, airlines, shipping lines etc. These 
limits will seldom come anywhere near the value of your goods, 
unless exceptional agreements are made.

Therefore, it is the responsibility of the owner of the goods to 
ensure Cargo Insurance Cover is in place to protect your specific 
consignments as they journey from A to B.

This will cover such risks as loss, damage, pilferage, strikes and 
riots, etc., until your cargo reaches a defined destination. Certain 
cargoes may attract exclusion clauses. 

Therefore, you must not assume a Forwarder gives you full protection 
and most will need to be instructed in writing to effect cover on 
your behalf. You will be charged a premium for doing so.

It is important that you identify who is responsible for Insuring 
and you should refer to the Incoterm being used for your transaction.

Even if your buyer is responsible for effecting cover, you may wish 
to have in place a low cost Seller Risk Policy, for additional 
protection should you find your buyer is in default and the goods 
still remain your property.                

Since January 2005, Forwarders can no longer offer direct policy 
cover unless they are registered and controlled by the Governments 
Financial Services Agency. Oast Agencies is so registered - No: 
315342. Guidance is available on this subject - please contact us. 
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How can I keep packing costs down?

Packing is expensive and generally necessary.  You have to consider 
both the value and the fragility of your product and then look at 
the stresses of the journey your goods will undertake.

For goods travelling as full loads in a Steel shipping container or 
on a trailer, packing can be much lighter – providing they will not 
be transhipped en-route (i.e. being discharged from one unit and 
reloaded to another).

For goods travelling by Air, cardboard and plywood protection will 
probably be adequate and will save both on materials and shipping 
weight. Making outer packages a closer fit will also save on 
shipping costs, which are almost always based on weight or 
measurement, and will also mean less risk of movement of contents in 
transit, which will reduce damage or loss.

However, if your goods are going to be shipped with other peoples’ 
cargoes, packing must be adequate to withstand the rigours of 
handling and contact with other goods.

You also need to consider heat, cold, humidity and what will happen 
on discharge at destination. Oast Agencies is happy to give advice 
or refer you to packing specialists. 

Two more tips; 
1) Make sure your Insurers are satisfied with your packing standards 
as this can affect claims.

2) Remember to include packing costs in your product pricing.
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07:34 6 July 2008